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24/7 Operations, Support & BPO Services for Travel Companies

We keep your guests happy


We offer full end to end operations, call centre and BPO services to ensure your bookings are safe and the guests will have a smooth checkin at the hotel.


  • Booking reconfirmations (HCN retrieval)

  • Incoming calls & emergency cover

  • Post booking support

  • Special negotiations team

  • Loading of hotel contracts

  • 24/7 System & Downtime Monitoring

  • Reservations Rebook & Margin Maximisation


We offer several solutions designed to offer you the most cost effective and productive outcome for your business.

  • We understand that some travel companies may need instant solutions, so we have a full team of professionals.

  • Some travel companies need a dedicated team trained on their processes to manage the business their way.

  • Sometimes there are fixed projects.

The goal is to save you money



Travel Helper is all about people, and the people who work within Travel Helper are the ones who will make us a success.


  • We are looking for dynamic and energetic people who love to communicate.

  • We are looking for team players who have a passion to succeed.


At Travel Helper we want you to be part of our family, you're not just working for a company, you're living the life of travel and building your career.



Since our founding, Travel Helper has been known for quality services, exceptional efficiency and the highest level of professionalism. No matter what service you’re looking for, we guarantee to not only meet, but exceed your expectations and ensure your full satisfaction.


Our team is up for every job, managing projects with the skill and experience our clients have come to expect. Please get in touch to learn more about our team, our company or for details about the services we provide.


Gaiety Services LTD "trading as Travel Helper"

71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

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