Make sure your bookings exist at the hotel to ensure smooth checkin for the guests
POST BOOKING SUPPORT
Post booking support for every aspect of the reservations so your guests feel comfortable and return again, and again.
CALL CENTRE (incoming / outgoing)
Call Centre to manage direct phone communication for incoming and outgoing calls.
Special negotiations team for complex resolutions and guest care. This is a critical service for managing liability and claims
Loading of hotel contracts to build and manage direct inventory
SYSTEM MONITORING & ALERTS
System health monitoring to get early warning signals so your bookings flow 24/7
Also see Gaiety Services our sister company in Mallorca, Spain