SERVICES

Woman on Phone
BOOKING RECONFIRMATIONS

Make sure your bookings exist at the hotel to ensure smooth checkin for the guests

Office Meeting
POST BOOKING SUPPORT

Post booking support for every aspect of the reservations so your guests feel comfortable and return again, and again.

Call Center
CALL CENTRE (incoming / outgoing)

Call Centre to manage direct phone communication for incoming and outgoing calls.

Office Call
COMPLEX NEGOTIATIONS

Special negotiations team for complex resolutions and guest care. This is a critical service for managing liability and claims

Hands on Keyboard
DATA ENTRY

Loading of hotel contracts to build and manage direct inventory

Data Reviewing
SYSTEM MONITORING & ALERTS

System health monitoring to get early warning signals so your bookings flow 24/7

Also see Gaiety Services our sister company in Mallorca, Spain